Evolving the Power of Us: From NPSP to Agentforce Nonprofit
Summary
Salesforce is transitioning its nonprofit CRM licensing from the Nonprofit Success Pack (NPSP) to the modern Agentforce Nonprofit platform, which is built on a unified data model and designed for fundraising, program delivery, and constituent engagement. While existing NPSP users maintain support and licenses, innovation has ended for NPSP, encouraging nonprofits to plan their migration to Agentforce Nonprofit. Cloud for Good offers an AI-powered migration tool called Stratus to streamline org-to-org migration, making the transition faster and less disruptive. New nonprofits are advised to start directly on Agentforce Nonprofit to benefit from its integrated, future-ready capabilities.
Takeaways
- New nonprofits should start directly on Agentforce Nonprofit for latest features.
- Plan and budget for migration from NPSP since innovation ended in 2024.
- Leverage Cloud for Good's Stratus tool for streamlined, auditable org-to-org migration.
- Agentforce offers unified data model supporting fundraising, program delivery, and engagement.
- Existing NPSP licenses remain valid with no forced migration currently.
My first Dreamforce was an unforgettable experience. It was 2007, and I was working for a small nonprofit using Salesforce through the Power of Us program. Marc Benioff took the stage to announce the AppExchange, but what stood out most wasn’t the technology; it was the heart behind it. As he began his keynote, Benioff asked all the nonprofits in the audience to stand. The entire room erupted in applause. In that moment, it was clear: Salesforce wasn’t just building software; it was building a community where technology could be a force for good. That same spirit came to life with the introduction of the 1-1-1 model. A new philanthropic model in which companies dedicate 1% of their product, 1% of employee time, and 1% of equity to social good. At the time, it felt revolutionary. Today, it’s part of what makes Salesforce so special.