Thoughts about IdeaExchange
Summary
IdeaExchange is intended as a platform for Salesforce professionals to propose and vote on feature improvements, but many valuable ideas remain unimplemented. While some stress that Salesforce may prioritize simpler requests, others express frustration with slow UX and functional development, citing inefficiencies like excessive clicks. The article encourages upvoting promising ideas to gain attention but also critiques the platform as often a place where good ideas stall. Salesforce teams should recognize the challenges in driving change and consider how to advocate more effectively for impactful usability improvements.
Takeaways
- Use IdeaExchange to propose and support feature improvements by upvoting ideas.
- Be aware many useful ideas remain unimplemented, often due to prioritization challenges.
- Focus on improving Salesforce UX to reduce inefficiencies like unnecessary clicks.
- Advocate persistently to highlight impactful changes for faster realization.
- Recognize the limits of IdeaExchange as a direct change driver but leverage community support.
Related to the last email, there’s an idea on IdeaExchange to address this issue. Please upvote it so it gets more attention. Speaking of the IdeaExchange, what’s your take? Are you Happy we have a voice to share ideas with Salesforce, and they listen to us by implementing our requested changes Cynical because so many basic ideas haven’t been implemented. Perhaps they are cherry-picking the technically easy ones while ignoring so many that would really help Something else I lean towards #2, and wish I had dictatorship rights for a few days to make UX and functional updates. I’m all about speed and efficiency, and too often find myself being slowed down. There are just so many unnecessary clicks! The takeaway While a great idea in theory, IdeaExchange is also a graveyard were good ideas are never actualized.