Salesforce Cuts More Roles Across Agentforce, Marketing Cloud, and MuleSoft
Summary
Salesforce has conducted a second round of layoffs in 2026, impacting 86 employees primarily within Agentforce, MuleSoft, and Marketing Cloud teams. Despite Agentforce's recent milestone of surpassing $1 billion in revenue and MuleSoft's strong growth category, job cuts affected sales, admin, and some tech roles, reflecting broader tech industry challenges. Marketing Cloud shows a declining revenue trend, possibly explaining more cuts there. The news emphasizes the unpredictable nature of tech layoffs—even well-performing teams can see reductions—highlighting the importance for Salesforce professionals to stay adaptable.
Takeaways
- Agentforce product development teams remain stable and are growing despite layoffs.
- Marketing Cloud revenue decline correlates with recent job cuts in that area.
- MuleSoft shows strong growth but still experienced layoffs in some roles.
- Salesforce layoffs focus on non-critical roles and middle management, reflecting AI-focused strategy.
- Tech layoffs can impact employees unpredictably, regardless of team performance.
Salesforce has laid off more employees in its second round of layoffs this year, according to a regulatory filing in California. It is reported that 86 employees working with Agentforce, MuleSoft, and Marketing Cloud have been affected in this recent round. The Layoffs Continue According to a recent WARN notice, Salesforce has laid off 86 employees in sales, general administration, and technology and product roles. According to Business Insider , sources have claimed that roles in Washington state and outside the US were impacted. It is believed that these employees were working with Agentforce, MuleSoft, and Marketing Cloud. This smaller layoff round follows Salesforce’s first round of cuts this year in February, when nearly 1,000 employees were laid off. It also forms part of the nearly 117,000 tech layoffs this year so far.