New Agentforce Builder Released in Beta: Our First Thoughts
Summary
Salesforce's new Agentforce Builder, currently in open beta, introduces Agent Script, a markup language that enables both declarative and programmatic control of agent behavior with deterministic logic. The updated Agent Canvas provides a no-code visual interface for configuring agents with clear, structured blocks, improving usability for admins. Enhanced testing and debugging features offer deep insight into agent interactions, helping teams balance AI reasoning with rule-based logic. This builder helps Salesforce teams build more predictable, enterprise-ready AI agents with improved control and transparency.
Takeaways
- Use Agent Script to embed deterministic if-else logic directly into agent reasoning.
- Leverage Agent Canvas for no-code, visual agent configuration and inline actions.
- Utilize the new testing panel to simulate conversations and debug agent responses step-by-step.
- Access the new builder via App Launcher in Salesforce under Agentforce Studio.
- The builder balances LLM reasoning with rule-based logic for more predictable workflows.
Dreamforce 2025 offered a first look at one of the most anticipated updates to Agentforce: a completely redesigned builder experience. Rather than delivering surface-level enhancements, the new builder represents a fundamental shift in the platform’s direction. Where Agentforce’s inner workings were once something of a black box, the updated builder introduces new ways to orchestrate agent reasoning – both declaratively and programmatically. As a result, both code‑savvy developers and low‑code admins can now access powerful new tools to control agent behaviour and logic. I recently took the new builder for a spin to test its updated capabilities. In this article, we’ll walk through everything you need to know about the new builder and what it means for users. Introducing Agent Script One of the most significant enhancements to Agentforce is the introduction of Agent Script – the platform’s own markup language.